Money Back Guarantee
We proudly stand behind the quality of CROSSNET and place our customer's satisfaction and happiness at the center of our business. Please refer to our policy guidelines below and feel free to contact us if you have further questions!
Return & Refund Policy
- Products can be returned for a refund no later than 30 days after purchase.
- Customers must bear the cost of shipping returned products.
- Shipping and handling cannot be refunded for returned goods.
- Orders cancelled before shipment are subject to 20% restocking fee.
- Orders can not be cancelled due to a customer missing a sale or promotion and will not be deemed refundable.
CROSSNET 30-Day Money Back Guarantee
- Unopened orders can be returned within 30 days of purchase.
- Shipping costs cannot be refunded.
- Refunds are not available if the product has been opened, damaged or used.