Money Back Guarantee
We proudly stand behind the quality of our products and want our customers to be happy. We handle returns and 30-Day Money Back Guarantee placing customer satisfaction at the center of our business. Please refer to our policy guidelines below and feel free to contact us if you have further questions!
Return & Refund Policy
- Products can be returned for a refund no later than 30 days after purchase.
- Products returned after 30 days are eligible for a store credit for the value it was purchased. Products returned and refunds are subject to a 20% restocking fee.
- Customers must bear the cost of shipping returned products.
- Shipping and handling cannot be refunded for returned goods.
- Orders cancelled before shipment are subject to 20% restocking fee.
CROSSNET 30-Day Money Back Guarantee
- Orders can be returned within 30 days of purchase.
- Shipping costs cannot be refunded.
- Refunds are not available if the product has been opened, damaged or used.