Help Center

CROSSNET combines traditional four square and volleyball rules in a competitive game to 11, win by 2. Challenge your friends any place, any time, and set up within minutes in sand or grass.

CROSSNET features a four-way net and is size adjustable for children's, women's, and men's outdoor volleyball heights.

Points are scored by remaining in the 4 square for a volley. A point is scored when any player besides the 4 hits the ball out of bounds or misplays the ball.  Only the 4 can score a point.

The first player to score eleven points wins.  A player must been win by two. 

The 4 serves from out-of-bounds their square diagonally to the 2. From there the 2 can return the serve to any player. 

After the player in square 2 receives the serve they are allowed to return ball to any square.

Yes, you are allowed to spike. However, spiking to return the initial serve is not allowed.

The net is height adjustable for men's (7' 11"), women's (7' 9") and children's (5' 6") heights. 

Each square is 6'6" by 6'6". 

The official CROSSNET ball is Size 5, 10-18 panels.

CROSSNET weighs 17 lbs and can be transported in our easy to use travel backpack. 

Only four people can be within CROSSNET's four squares at once. Additional players can form a line outside of the 1 square and enter once the volley is over. The player who is eliminated returns to the back of the line with the remaining 3 players rotating to the necessary positions.

Our indoor add on will be released in January 2020. The current outdoor model will be used in combination with an indoor base set.

If the ball hits the net and lands in square 2, it is a let. Person in square 4 may redo the serve. Only one let allowed per set.

If the ball hits the net and lands outside of square 2, person in square 4 is eliminated and returns to the square 1 of back of line.

After making an attack hit, you are allowed to pass your hand beyond the net, but the contact must have been made within your own playing space.

You only have one touch with your hands. After that, you are allowed to make contact with the ball with any other body part other than your hands (I.e. feet and head).

The player in the square is eliminated in which the ball went over their side of the net for.

Example: If a player hits the ball from Square 1 over the net through the quadrant of Square 2 and lands in Square 3, the player in Square 2 is eliminated.

Yes it is playable. Trick shots are actually a secret talent!

Setup time typically ranges from five to ten minutes. We suggest having all players involved in helping with setup to speed up time.

• 1 CROSSNET Net
  
• 1 CROSSNET Volleyball
  
• 12 Spring Fastener Poles
  
• 4 Tension Strings
  
• 2 Inner Boundary
  
• 1 Outer Boundary
  
• 1 Volleyball Pump
  

Visit our website here to read more:  https://cdn.shopify.com/s/files/1/2292/6057/files/CROSSNET_2019_Pamphlet.pdf?10773

CROSSNET is 13' x 13' when fully set up and is size adjustable to men's, women's, and children's volleyball heights. You can think of the setup space needed as half the size of a traditional volleyball net. We have found CROSSNET to fit in almost every front and backyard and is easily stored in our travel backpack. 

For more information on dimensions visit our product page here - https://www.crossnetgame.com/pages/crossnet-shop

Email us at info@crossnetgame.com or fill out our wholesale application at https://www.crossnetgame.com/pages/wholesale

Yes, we do! Please send us an email at info@crossnetgame.com or visit our "School purchases" page at https://www.crossnetgame.com/pages/school-purchases

CROSSNET was launched in early 2018 and is currently sold at a variety of vendors. We are in select Target, Scheels, and Walmart locations and continue to grow every week!  We'd love to work with as many retailers as possible, so please send us an email at info@crossnetgame.com if you're interested in working with us or making an introduction. 

Fill out our ambassador application at https://www.crossnetgame.com/pages/ambassador

Need to change or cancel your order? Email us immediately at info@crossnetgame.com and we will do our absolute best to correct the situation. Once the order is processed and shipped, the order cannot be cancelled.

Please send us clear photos of the damage to your item, and a detailed description, within 24 hours of delivery to info@crossnetgame.com and we will replace or repair your piece once it is received and the damage can be assessed.

No worries, we can send it to you! Just contact us at info@crossnetgame.com and we’ll resend it to you.

Yes, you may cancel your order. However, canceled orders are subject to a 20% restocking fee.

Yes, you will automatically receive a tracking number as soon as your order is shipped! If not, please email us at info@crossnetgame.com with your order # and information. 

Yes, we ship worldwide! Some countries may be subject to additional international shipping charges! Please email us at info@crossnetgame.com for specific prices and questions. All orders are shipped via UPS.

At times, the courier takes time to update their Shipping Portal but rest assured that if you have received a tracking #, the item has shipped out. Normally, courier will update the shipping portal at that time it arrives to its next destination.

You will receive an email that contains tracking information once your item(s) have been shipped. Once shipped out most domestic orders take anywhere from 3 to 5 business days to arrive depending on the efficiency of your local postal service. 

However, sometimes backorders do occur which can delay the process. Our goal is always to ship it out to you as soon as possible.

If your order has been deemed undeliverable by the post it will be returned back to us within 7 - 10 business days. If we can solve the problem, we will ship it back to you at no additional cost and you will receive another shipping email notification with tracking info. If we can’t figure out why it was returned to us, we may reach out to you for address confirmation or a new address before we ship it again.

CROSSNET prides itself on being an international game loved around the world. We will work out shipping arrangements to any country. However, customers are 100% responsible for all international shipping charges, custom fees and importing fees. If an order is rejected by a customer once arriving in the country, the customer will be responsible for a 20% restocking fee and any shipping charges. 

1. Products can be returned for a refund no later than 30 days after purchase.
2. Products returned after 30 days are eligible for a store credit for the value it was purchased. Products returned and refunds are subject to a 20% restocking fee.
3. Customers must bear the cost of shipping returned products. 
4. Shipping and handling cannot be refunded for returned goods.
5. Product must not be opened or a refund may not be issued.

All of your information is protected by SSL, meaning that your information is encrypted and can't be stolen when it's sent across the internet. It's the same type of encryption used by banks. 

We work with one of the leading global payment providers – PayPal. PayPal is Level 1 PCI certified (the highest level attainable), and uses the most up-to-date SSL and encryption security techniques to ensure all payments flowing through their platform are protected.

Your card is charged immediately after you make your purchase. For security reasons and the length of time it takes to produce each item, we cannot hold pending charges in our system and charge you when the item ships. See our Refund Policy to learn more about when we issue refunds.

You can enter your discount code in the "Discount Code" section located on the purchase page.